how to get a refund on minecraft marketplace

If you find that you have redeemed a prepaid card orpurchasedon the wrong account, you must contact. Minecraft Pocket Edition is the games mobile version. If the publisher is unable to respond or address the issue within 3 business days, we'll grant the refund, and request that the publisher update their product with the feedback we receive. If we've done something that has caused you to be unable to access your Realm, contact, , and we'll try to fix it. I have missing Marketplace items; where can I find them? 2022 Mojang AB. Since Minecraft can be played on many platforms, the refund procedures depend on the companies behind them. There are a few requirements you have to meet as well: To get a refund on an Xbox edition here are the steps you need to take: If you want to request a refund for Minecraft Windows 10 edition, you need to go through the Microsoft website. Minecraft will accept refund requests only under certain circumstances: If you match the criteria, follow these instructions to request a refund: If youve purchased the wrong item in the Minecraft Marketplace or want a refund for Minecraft Coins, the process depends on what device you were using when you made the purchase. Really, thats all there is to it. Be sure to include your name, address, daytime phone number, email address, and your original order number. Sit back and relax while we do the work. Your Minecraft username. Latest movies and the hottest TV shows. Please note per our return policy, all return refunds are for the product only and do not include shipping charges. Sign in to your Microsoft Account. Cookie Notice Some items are not eligible for a return. Moderator. Visit the Xbox Support page. Merchandise cannot be returned if personalized, used, washed or worn. Your money doesn't need to be wasted like that. If your item is returned back to us, a $5.00 convenience fee is also applied against the refund balance. How to Get a Refund on Minecraft Marketplace. These items will have additional information included on their product pages - these items include the following: Most items purchased in-store or online from November 15th through December 31st, are returnable until January 31st. Click the icon for the content you want and download the piece of content onto your device. Hello, I downloaded Minecraft Windows 10 edition, and i wanted to use some resource packs. 2022 Mojang AB. On some platforms asking for a refund is not an option like on Apple, Amazon's Kindle, and Nintendo. Find Minecraft under Purchases that may qualify for a refund. 2023 Microsoft Content in Minecraft Legends is designed to work exclusively with Minecraft Legends, just like content in Minecraft is designed to work exclusively with Minecraft. If youve purchased the Minecraft Xbox edition, you can request a refund through Xbox support. Requesting a refund for Minecraft is possible, but whether youll get it depends on several factors. October 8, 2021. Skin Packs. In most cases, youll need to submit a refund request to the company through which you purchased Minecraft. If you tried to purchase more coins but you dont see them in your wallet, follow the steps in the previous section titled I didn't receive the coins that I purchased. If you have accidentally bought the wrong Minecraft edition, contact the appropriate support team for your console. I don't understand what is happening, but is there a way I can refund my Minecraft tokens? hey, not sure if this will be the right place to ask, but i bought minecraft just for fun, to get some old memories back again, but it has changed so much that its not the same as it was back in the day, unfortunately. If you are having difficulty playing a game purchased through Mojang Studios, are dealing with an unrecognized transaction, or are looking for a game refund for titles such as Minecraft: Java & Bedrock Edition for PC or Minecraft Dungeons, this article is for you. If you see any alerts that are related to your issue, wait until the service is up and running and then try again. You can follow the link mentioned below to contact the Store. If you made the purchase on your Windows 10 device, reach out to Microsoft Support. The mobile app offers almost the same gaming experience as the PC and console versions. Which devices is Minecraft Marketplace available on? You can follow the question or vote as helpful, but you cannot reply to this thread. Privacy Policy. From community-made skins and textures to hand-crafted worlds and epic adventures, you can find it all on Minecraft Marketplace. I purchased the wrong content by mistake. You have 30 days after delivery of your order to return or exchange products purchased directly from the My Nintendo Store. This ensures the game has time tocompletelyload. Any digital item including digital games, download content (DLC), subscriptions, and download codes (including any physical products that include digital items, such as Nintendo eShop cards). At times, refund policies may vary based on the platform or device youre using. If you want to know how to get a refund on Minecraft Bedrock Edition, follow these guidelines. Please enable JavaScript to get the best experience from this site. Your eligibility depends on how long its been since the purchase and whether youve already played the game for a specific period of time. Press "Payments & Billing.". Harassment is any behavior intended to disturb or upset a person or group of people. . Answer. Threats include any threat of suicide, violence, or harm to another. If you have bought the game on disc in a store, return to the store with your receipt forassistance. Ourrefund policy allowsforone refund per license. Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. How can I cancel this purchase? Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. I need minecraft java off my laptop it keeps giving demo after I bought it and I want my 30 bucks back like right now. You can also include photos that support your claims. For example, on credit or debit cards the refund usually takes less than 7 days to show up on your card or account statement. Do I need an Xbox Live account to make purchases in Minecraft Marketplace? |. If the purchase appears, there may be a problem on your device. Your existing Minecraft Marketplace content will not carry over to Minecraft Legends. Please be aware, uninstalling the game will permanently delete any purchased coins and content purchased this way. Accessories and devices like Xbox and Surface. Contact Amazon if you bought a gift code fromAmazonthat you wish to refund. Any Minecoins or Tokens in your Minecraft Marketplace account will carry over to Minecraft Legends. Minecraft Marketplace content purchased in Minecraft Legends will transfer between platforms when logged in with the same Microsoft account. The Bedrock Edition is available on Windows, iOS, Android, and Fire OS. We offer a 30-day money back guarantee on most items purchased from When you cant findanitem after purchasing froma digital store, start by making sure you are logged in to the correct account where you want these items to appear. Her expertise in consumer products sets her apart, as she provides insightful and valuable information to her readers. - Open the Microsoft Store. Note: To access your purchases from other devices, we recommend that you link them to an Xbox Live account by signing in from the device used for the purchase. With this video. If we've done something that has caused you to be unable to access your Realm, contact Minecraft Support, and we'll try to fix it. Microsoft and Xbox gift cards. This article includes all sorts of information about the Minecraft Marketplace and interacting with it through Minecraft Legends. Can I give Minecoins to someone as a Gift? Someone used your account to make the purchase without your authorization. If necessary, describe your situation in more detail. I tried to use Minecoins to make an in-game purchase, but something went wrong. No. Yes, you need an Xbox Live account to make purchases in Minecraft Marketplace. The refund policies for the game will depend on the company you used to make the purchase. It is also recommended to attach photos that support your claims. DoNotPay is the first virtual lawyer in the world that can help you with many bureaucratic tasks. In all cases, by signing in with your Xbox Live account, you can access your Minecoins on any Minecraft Legends device. Carry Over to Minecraft Legends? Disclaimer: Some pages on this site may include an affiliate link. The refunds are available only under specific circumstances. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. For App Store purchases, contact Apple Store. For more information about Minecraft Realms refunds, please visitthe, Refunds are available ifyou contact Minecraft Support within. Nintendo of America Inc. Headquarters are in Redmond, Washington, USA. Open the in-game Marketplace and click the button next to your account name to see your inventory. In the case of bugs or technical issues, please provide a detailed description of the issues by including . Open Microsoft Store. Explain why youre requesting a refund in detail. This is a self-service option, so if your request doesn't violate the refund terms, it should be approved instantly. The most common problem preventing an in-game purchase is that there arent enough coins. Thats why its vital to react immediately after realizing youve made a mistake. Youll need to contact store support for the device that you made your purchase on. 3. Sign up for our newsletter and SAVE 10% on your order! If you're interested in becoming a partner, and to learn more about the criteria required, visit the Minecraft Partner Program page for more info. I do not want the map and I'd like to know if I could refund it. You don't purchase any items directly from us, however you purchase the coins to make the purchases on . For further billing and installation support, contact your device's app store. That way, you can use Minecoins and content you buy . You can also include photos that support your claims. If you want to request a refund for Minecraft Windows 10, youll need to do it through your Microsoft account. Check the Xbox status. No. Minecoins are kept in your virtual wallet and can be used across devices when youre signed into Xbox Live. Expand your palette with new snazzy looks for blocks, items and more with texture packs. You can access these from any new device, provided you are logged in to the same account. Once you've purchased Minecoins, they cant be converted back to real currency. Follow these steps to get your money back: If you want to get a refund for Windows 10 or Xbox edition of Minecraft, you can do that through the Digital Microsoft Store, as long as that is where you bought the game in the first place. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Its essential to note that most companies require you to request a refund within the first few weeks of purchase and to have played the game for less than a specific amount of time. After confirmation, the refund can be in your account within the next two weeks, but the actual time frame depends on your payment method. If purchased your item over 24 hours ago and the money did transfer from your account to us, please send an email to and include your: Transaction ID. Explain why youre returning the game, if necessary. Hello, I was going to redeem my free gift today on Minecraft and I got so many notifications. However, Minecraft will only accept refund requests under specific circumstances, including having a valid reason, making the request within 14 days of purchase, playing the game for less than two hours, and purchasing the game from an authorized seller. Minecraft is the best-selling video game of all time, with 200 million copies sold across various platforms and over 125 million active monthly users. What should I do? If credit card payment was used, the credit will be applied to the same credit card number that was used for the original order. Available for purchase in the game store, Minecoins let you buy content from creators on Minecraft Marketplace, which is curated to ensure quality and refreshed on a monthly basis. For more information, please see our Its been less than 14 days since the purchase. Let the game load up to the home screen and wait for 15 60seconds(if onNintendo Switch loading can take up to120 seconds). Other Amazing Things You Can Do With DoNotPay! This thread is locked. For other purchases, please read below. Can You Get a Minecraft Refund for Other Editions of the Game? are using their amazing creative brains to concoct incredible new ways to play on mobile, Xbox, Windows PCs, Nintendo Switch, and PlayStation 4. If they dont respond in five business days, you can try contacting their customer support with DoNotPay to avoid waiting any longer. If you submit your refund request to Mojang directly, it can take up to two business days for them to answer. Youre always welcome to purchase one of these and give it to a friend. Discover new ways to play Minecraft with unique maps, skins, and texture packs from your favorite community creators! I have the same question (776) . Make sure your game is completely up to date. If you find something broken or otherwise bothersome in an item you purchased in the Marketplace, contact. I cant redeem my code, what should I do? To purchase Minecoins, you must have a payment method set up in your device. I was then able to download minecraft from the Mojang website (1.9 edition) This one worked fine with my texture packs, so I dont need or want the windows . To check for current service alerts, see: Xbox status. As with other games available for multiple platforms, refund policies depend on the company youre using. Here is how to do it: Find and click on the Chargeback Instantly feature, Provide the app with the details about your bank, Write the name of the merchantthe company you bought the game from. I didn't receive the coins that I purchased. In this open-world video game, developed by Mojang Studios, players explore a blocky, 3D world with endless terrain, and may extract raw materials, craft tools, and build structures. Although it doesnt go by that name anymore, the game is still available for Androids, iOS, Windows phones, and Fire Tablets. Knowledge. Make sure you are connectedtoa reliable internet connection. We can help you request a refund from: Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. The app can help you get a virtual credit card to manage free trials, but it can also assist you with paying off your student loans or with lowering your bills. 5. Credits for properly returned items will be applied to the payment method that was used for the order. You played the game for less than two hours. Note: Minecraft Support can only refund purchases made through Here's where you can learn more: To cancel any Microsoft subscription, see How to cancel your Microsoft subscription (includes Xbox Live or Microsoft 365). When I picked it up, it said I had purchased some "mashup" I don't want. I would suggest you to contact the store and try to get a refund for the issue. Follow the steps in the previous section titled, If you have an Xbox Live account associated with your game and you were logged in at the time of purchase, your coins and content will be associated with your Xbox Live account. If we can't fix it, you may be eligible for a refund. The time it takes to get the refund highly depends on the payment method used during the purchase. I didnt receive the Minecoins that I purchased. So, it is essential to act quickly if you want to get a refund on Minecraft Bedrock Edition. Some of the most popular editions are Java Edition, Minecraft for mobile devices, Windows 10 and Xbox Edition. Or learn more aboutAmazon refunds. Your content will be listed. Make sure that youre signed in with the same account used to complete the purchase. See the Return Policy for details. We are unable to make a refund without an order number or transaction ID, verifying that you own the account. This app can help you request a refund for whatever Minecraft Edition you want to. If you find that you have redeemed a prepaid card orpurchasedon the wrong account, you must contact Xbox support. If you want to request a refund for Minecraft Windows 10 edition, you need to go through the Microsoft website. We hope you found our article helpful and learned how to get a refund for Minecraft. You have a valid reason for requesting a refund. According to the Terms and Conditions listed onprepaid cardspurchased at a retail store,we areunable to offer refunds for prepaid cards. For more information about Minecraft Realms refunds, please visittheterms for Minecraft Realms. Last year in December I accidentally bought the "Extreme Snowman Speed Battle" map from Jigarbovs Productions. Buyer altered images and sent to Etsy to try to get a refund and keep the item LOL. 2023 Magic Find, Inc. All rights reserved. Archived post. Need help with billing, refunds, or account security? Report abuse. It is no longer possible to buy one version or the other. Scan this QR code to download the app now. Make sure you aresignedinwiththeMicrosoftaccountyou used to makethe purchases. Janka is a passionate and versatile author based in the United States, with a knack for covering a diverse array of topics. If you have already been refunded for a licenseand repurchased the game using the same account, we are unable to provide a subsequent refund. If you have made the purchase from the Microsoft Store, you can request a refund for the digital game following the steps on this link Request an Xbox refund | Xbox Support. Have you ever made the wrong purchase of Minecraft? On the Java e. See what's popular. If the purchase was made via PayPal then the refund will return to the PayPal account used to purchase. To request a refund for Minecraft on Windows 10, you will need to use your Microsoft account. Depending on the edition, the refund policy can vary. If you find something broken or otherwise bothersome in an item you purchased in the Marketplace, contact Minecraft Support. If you want to know how to get a refund for Minecraft, look no further. #3 Jun 4, 2018. Follow the steps in the previous section titled Can Minecoins be refunded? This article will discuss the conditions under which you can request a refund and explain the steps you need to follow. Follow the instructions to complete the request. How do I become a Minecraft Marketplace Partner and create content for Minecraft Legends? Credits should appear within two billing cycles. to manage free trials, but it can also assist you with paying off your, Filing a lawsuit against people and companies in small claims court, Dropping different subscriptions or memberships, Handling bills that are challenging to pay, Protecting yourself from stalking and harassment, Jumping the phone queue when getting in touch with customer service reps, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, Credit Card Dispute Letter Template That'll Get Your Money Back, How to Do a Skrill Chargeback and Get Your Money Back Easily, Request a Virgin Media Refund Easily With This Sample Letter, Is Legitimate? If you have another device running Minecraft, sign in on that device to see if your purchase appears there. A Simple Way to Get Your Money Back With DoNotPay! Here are the steps: Go to your Microsoft account page and sign-in. When requesting a refund for Minecraft Pocket Edition, youll need to contact the company through which youve purchased the game.

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